(4.5 / 5)2184+ Ratings

GoodAccess Reviews

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Overall Rating

4.5
4 Reviews
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About GoodAccess

GoodAccess is a cybersecurity platform designed for businesses that operate remotely. It's a 100% SaaS platform that enables zero trust network access. The platform is easy to deploy and manage, requiring no significant changes to existing infrastructure. It provides a resilient network-as-a-service within minutes and allows management of the entire solution from an intuitive UI with no IT expert skills needed.

The platform offers centralized control, allowing the management of user accounts, protected systems, and policies. It also oversees network activity and the security status of employee accounts, devices, and critical systems. All these can be managed via a web management dashboard.

GoodAccess also ensures regulatory compliance, helping organizations to comply with NIS2, GDPR, HIPAA, SOC2, and ISO 27001. The platform is scalable, allowing businesses to grow without compromising security. It simplifies identity management and access control with single sign-on (SSO) and automates user provisioning.

The platform integrates easily with identity provider services, clouds, branches, and other tools. It also offers a dedicated VPN gateway with static IP, enabling anywhere, anytime remote access to resources. The platform is trusted by more than 1300+ SMEs worldwide and has a user rating of 4.9/5.

GoodAccess Pros & Cons

Pros of GoodAccess:

  • Reliable and Stable VPN: GoodAccess is known for its stability and consistent connection speed.
  • User-Friendly Interface: The platform offers an intuitive and navigable interface, making it easy to deploy and manage.
  • Robust Security Features: It includes encryption, MFA, SSO, DNS filtering, and granular access controls.
  • Global Gateway Locations: Over 35 gateway locations globally ensure secure access to cloud and on-premises resources.
  • Quick Customer Support: Immediate and helpful customer support is a significant advantage.
  • Compatibility with Multiple Devices: Available for Windows, MacOS, iOS, Android, and Chrome OS devices.

Cons of GoodAccess:

  • User Avatar Assignment Issues: Some users have reported issues with user avatar assignment.
  • App Shutdown Issues on Mac: The app sometimes fails to shut down properly on Macs without a hard-kill.
  • Product Update Disruptions: Updates can temporarily disrupt the program, requiring users to log off, update, and restart.
  • Limited Documentation for SSO Setup: Some users have noted that the documentation for SSO setup could be more detailed.
  • Short Trial Period: The trial period is not long enough, which can cause issues when transitioning to the basic package.

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GoodAccess Customer Reviews (4)

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Brosca Vince
Brosca Vince
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Mar 24, 2023
Anna Alexander
Anna Alexander
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Mar 22, 2023
Massimo Ribbens
Massimo Ribbens
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Mar 22, 2023
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Mar 21, 2023

GoodAccess Customer’s Q&A

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GoodAccess Features and Benefits

Key Features and Benefits of GoodAccess:

Key Features:

  1. Central Dashboard:

    • Provides metrics on the secure connection of each connected device.
    • Displays device locations and alerts on security threats.
  2. Gateway Network:

    • Creates a secure VPN infrastructure for virtual organizations.
    • Automatically assigns an IP address dynamically based on the nearest gateway location with the lowest latency.
  3. Threat Protection:

    • Equipped with Threat Blocker, an always-on feature that stops phishing, malware, botnets, ransomware, and other online security threats.
  4. GoodAccess App:

    • Available for iOS, macOS, Android, Windows, and ChromeOS with no configuration needed.
    • Users can invite colleagues via email to create their accounts and get the GoodAccess app.
  5. Access Logs:

    • Provides detailed access logs to monitor user accounts, access permissions, and systems centrally.
    • Helps in reducing risk and complying with GDPR, SOC2, HIPAA, and NIS2 regulations.
  6. Single Sign-On (SSO):

    • Supports SSO with access credentials from Microsoft Entra ID, Google Workspace, Okta, and other SAML-compatible services.
  7. DNS Filtering:

    • Offers DNS filtering to control access to all sites and applications, automatically restricting unwanted user behavior and blocking phishing and malicious domains.
  8. Two/Multi-Factor Authentication (2FA/MFA):

    • Allows enforcing 2FA/MFA for admin login and user login to the GoodAccess app, unifying authentication on the network level.
  9. Virtual Access Cards:

    • Enables assigning permissions only to particular SaaS applications, services, servers, and internal systems.
  10. Cloud ZTNA Solution:

    • A 100% cloud-based zero-trust network access solution that scales as the business grows.

Benefits:

  1. Enhanced Security:

    • Provides strong encryption and robust user authentication to ensure compliance and minimize the attack surface.
  2. Compliance:

    • Helps in complying with NIS2, GDPR, HIPAA, SOC2, and ISO 27001 regulations.
  3. User-Friendly:

    • Offers an intuitive UI with no IT expert skills needed, making it easy to deploy and manage.
  4. Cost-Effective:

    • Provides an affordable solution with a premium service starting at $1.9/user, making it an excellent value for money.
  5. Customer Support:

    • Offers excellent customer support with a prompt response to any questions or concerns.
  6. Scalability:

    • Scales easily as the business grows, ensuring that the solution remains effective and efficient.
  7. Peace of Mind:

    • Provides peace of mind by ensuring that data is safeguarded properly and that systems are accessed only with prior authentication.

GoodAccess Pricing

GoodAccess offers three pricing editions:

  1. Essential: $7 per user per month, minimum 5 users. This plan includes a dedicated Cloud VPN with static IP whitelisting, Threat Blocker for online protection, 2FA, and split tunneling.
  2. Premium: $11 per user per month, minimum 5 users. This plan includes all features from the Essential plan plus zero-trust access control, SSO, and cloud/branch connectors.
  3. Enterprise: Pricing on request, minimum 50 users. This plan includes all features from the Premium plan plus advanced features and 24/7 support.

A free trial is available for 14 days, and annual billing offers an additional 20% discount.

About goodaccess.com Payment Method?

GoodAccess supports various payment methods. These include PayPal and credit/debit card payments (VISA, Mastercard, American Express, Apple Pay, Google Pay). For annual payments, it's possible to arrange a Wire transfer with a sales representative. Please note that GoodAccess does not accept any payments in cryptocurrencies.

GoodAccess FAQs

FAQ

GoodAccess Alternatives

Here are the top 10 alternatives to GoodAccess:

  1. Okta Workforce Identity: A powerful identity and access management service for web-based applications.
  2. Cisco Duo: A cloud-based access security platform that protects access to any application, from any device.
  3. BetterCloud: Provides critical insights, automated management, and intelligent data security for cloud office platforms.
  4. Nordlayer: A business VPN solution that provides secure and scalable network infrastructure.
  5. Netgate pfSense: An open-source firewall and router that is also a unified threat management device.
  6. Absolute Secure Access: Offers secure access to applications and data regardless of where they reside.
  7. Check Point Harmony SASE: A comprehensive solution to secure access service edge.
  8. OpenVPN Access Server: An open-source VPN solution that accommodates a wide range of configurations.
  9. Twingate: Enables organizations to rapidly implement a modern zero trust network that is more secure and maintainable than VPNs.
  10. TunnlTo: A simple and secure way to access your services and servers, without a VPN.

These alternatives offer various features like multi-device usage, multiple concurrent connections, protocol choices, and more. They are widely used technologies and many people are seeking powerful, simple software solutions with these features. Remember to consider factors like security and user interface when researching alternatives to GoodAccess. Hope this helps!

FAQ

How To Open A GoodAccess Account?

To open an account on GoodAccess.com, follow these steps:

  1. Create a free account
  2. Define your network
  3. Manage access permissions

These steps should guide you through the process of setting up an account on GoodAccess.com. Remember, GoodAccess offers full access to configuration guides and full onboarding support from their A+ presales team. Hope this helps!

FAQ

What are the key features of GoodAccess?

GoodAccess is a cloud-based virtual private network (VPN) solution designed for small and medium-sized businesses. It offers a range of features including:

  • Dedicated VPN Gateway: This allows businesses to choose from over 35 locations for their dedicated VPN gateway with a static IP. It enables remote access to resources from anywhere, anytime.
  • Zero-Trust Access Control: This feature minimizes the attack surface with robust user authentication, granular privilege assignment, and strong encryption.
  • DNS Filtering: This protects the network from phishing attempts, malicious domains, or productivity sinks.
  • Static IP Address: Businesses get a permanent and unique identifier on the public internet.
  • Split Tunneling: This feature conserves bandwidth by routing only critical connections through the VPN tunnel.
  • Single Sign-On (SSO): This provides convenient access to the secure environment with a single set of credentials.
  • Multi-Factor Authentication (MFA): This reduces the risk of unauthorized access to systems.
  • Central Dashboard: This allows businesses to keep track of user behavior, network security status, and threat activity in one place.

These features make GoodAccess an effective, user-friendly remote access solution that enables IT teams to easily provision secure, remote access to on-premises and cloud resources. It does not require any hardware and is easy to deploy, manage, and use.

FAQ

Can you provide pricing information for GoodAccess?

GoodAccess offers several pricing plans:

  • Essential Plan: This plan costs $7 per user/month with a minimum of 5 users. It also requires an additional $39/month per dedicated gateway.
  • Premium ZTNA Plan: This plan is priced at $11 per user/month with a minimum of 5 users. It also requires an additional $39/month per dedicated gateway.
  • Enterprise Plan: The pricing for this plan is available on request and requires a minimum of 50 users.
  • Add-Ons: The Clouds & Branch connector costs $29/month and an additional gateway costs $39/month.

Please note that these prices are subject to change and it's always a good idea to check the official website for the most current pricing information.

FAQ

About goodaccess.com Prices and Cost?

GoodAccess offers several pricing plans. The Essential plan, which includes a dedicated Cloud VPN with static IP whitelisting, costs $7 per user per month with a minimum of 5 users and an additional $39 per month per dedicated gateway. This plan includes features such as a web-based management platform, mobile and desktop client apps, instant deployment, dashboards & weekly reports, and more.

The Premium plan, which includes Zero Trust Network Access for multi-site & cloud businesses, costs $11 per user per month with a minimum of 5 users and an additional $39 per month per dedicated gateway. This plan includes all the features of the Essential plan, plus additional features such as Clouds & Branch connectors, custom domain names, site-to-site connectivity, and more.

For large organizations, there is the Enterprise plan, which includes enterprise features and premium 24/7 support. The pricing for this plan is available on request and requires a minimum of 50 users.

There are also additional add-ons available, such as Clouds & Branch connector for $29 per month and an additional gateway for $39 per month. Please note that these prices are subject to change and it's always best to check the official website for the most up-to-date information.

FAQ

What are the features of GoodAccess?

GoodAccess is a secure remote access solution that offers a range of features. It provides cloud-delivered secure infrastructure for networkless companies, allowing users and systems to connect via a secured, private, and cloud-delivered infrastructure. It offers always-on private remote connectivity, allowing the interconnection of heterogeneous systems and applications with end-users, regardless of their location.

It also features a dedicated VPN gateway for secure and private connections from anywhere in the world, and a static IP address as a unique identifier of your business on the public internet. Split tunneling is another feature that conserves bandwidth by routing only critical connections through your VPN tunnel.

GoodAccess also offers single sign-on (SSO) for convenient access to your secure environment with a single set of credentials, and a central dashboard to keep track of user behavior, network security status, and threat activity.

In terms of security, it provides zero-trust network access, preventing unauthorized access, assuring compliance, and reducing risk. It also offers DNS filtering to protect your network from phishing attempts and malicious domains, and IP whitelisting to identify trusted connections to your critical systems.

Multi-factor authentication (MFA) is another feature that reduces the risk of unauthorized access to your systems. GoodAccess also provides network access control to extend full control over inbound connections, and access logs to ensure compliance and create a detailed record of access history for post-compromise analysis.

All these features make GoodAccess a comprehensive solution for secure remote access.

FAQ

About goodaccess.com Popular Products and Services?

GoodAccess is a secure access solution designed for work-from-anywhere businesses. It is a 100% SaaS platform enabling zero trust network access. The platform is easy to deploy and manage, requiring no significant changes to existing infrastructure. It provides a centralized control dashboard for managing user accounts, protected systems, and policies. GoodAccess helps ensure regulatory compliance with standards such as NIS2, GDPR, HIPAA, SOC2, and ISO 27001. The platform is scalable, allowing businesses to grow without compromising security. It also offers automation features, single sign-on (SSO), and threat blocking capabilities. GoodAccess is trusted by more than 1300+ SMEs worldwide and has a user rating of 4.9/5. It also offers a dedicated VPN gateway with static IP, enabling anywhere, anytime remote access to resources. The platform is used by small and medium businesses, software developers, marketing agencies, etc.

FAQ

How does GoodAccess ensure security?

GoodAccess ensures security through a combination of several measures. Protection of GoodAccess Gateways is one of the key aspects. From the moment a user connects to a gateway, all data sent and received is encrypted via a secure tunnel. The gateways are protected against brute-force attacks, and only certificate-based access is allowed.

Encryption Protocols used by GoodAccess include IKEv2/IPSec and OpenVPN protocols. These protocols establish a secure tunneled interconnection between a user's devices and the desired IT resources. They use strong ciphers and algorithms, TLS authentication, MitM protection, Perfect Forward Secrecy, and more.

Authentication Methods in GoodAccess are robust. Users are assigned either a Team Member or Admin role, each with different authentication methods to prevent unauthorized access and misuse of sensitive data. Options include username & password, 2FA for login, device posture check, and Single-sign-on (SSO) through an External Identity Provider.

GoodAccess also conducts regular Penetration Testing. The service is subjected to continual penetration tests from two different cybersecurity companies, which helps ensure the security of the platform.

FAQ

What is the pricing for GoodAccess?

GoodAccess offers several pricing plans. The Essential plan, which includes a dedicated Cloud VPN with static IP whitelisting, costs $7 per user/month with a minimum of 5 users and an additional $39/month per dedicated gateway. The Premium ZTNA plan, which includes Zero Trust Network Access for multi-site & cloud businesses, is priced at $11 per user/month with a minimum of 5 users and an additional $39/month per dedicated gateway. The Enterprise plan, which includes enterprise features and premium 24/7 support for large organizations, is available on request with a minimum of 50 users. There are also add-ons available, such as Clouds & Branch connector for $29/month and an additional gateway for $39/month.

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